Below is a select publications list to represent some of our ongoing work. For a more complete list, please visit Google Scholar.
* Denotes student advisees
JOURNALS
Chiou, E. K., Demir, M., Buchanan, V., Corral, C. C., Endsley, M. R., Lematta, G. J.*, Cooke, N. J., & McNeese, N. J. (2021). Towards human–robot teaming: Tradeoffs of explanation-based communication strategies in a virtual search and rescue task. International Journal of Social Robotics. https://doi.org/10/gnjczr
Chiou, E. K., Lee, J. D. (2021). Trusting automation: Designing for responsivity and resilience. Human Factors. https://doi.org/10.1177/00187208211009995
Lematta, G. J.*, Corral, C. C., Buchanan, V., Johnson, C. J., Mudigonda, A., Scholcover, F., Wong, M. E.*, Ezenyilimba, A., Baeriswyl, M., Kim, J., Holder, E., Chiou, E. K., & Cooke, N. J. (2021). Remote research methods for human-AI-robot teaming. Human Factors and Ergonomics in Manufacturing & Systems Industries. https://doi.org/10.1002/hfm.20929
McNeese, N. J., Demir, M., Chiou, E. K., & Cooke, N. J. (2021). Trust and team performance in human–autonomy teaming. International Journal of Electronic Commerce, 25(1), 51–72. https://doi.org/10/gnjn2s
León, G. A.*, Chiou, E. K., Wilkins, A.* (2020). Accountability increases resource sharing: Effects of accountability on human and AI system performance. International Journal of Human–Computer Interaction, 37(5), 434-444. https://doi.org/10.1080/10447318.2020.1824695
Chiou, E. K., Schroeder, N. L., & Craig, S. D. (2020). How we trust, perceive, and learn from virtual humans: The influence of voice quality. Computers and Education, 146(August 2019), 103756. https://doi.org/10.1016/j.compedu.2019.103756
Wang, Y., Lematta, G. J.*, Hsiung, C.-P.*, Rahm, K. A.*, Chiou, E. K., & Zhang, W. (2019). Quantitative modeling and analysis of reliance in physical human-machine coordination. ASME Journal of Mechanisms and Robotics, 11(6).
Roscoe, R., Becker, D.V., Branaghan, R., Chiou, E., Gray, R., Craig, S., Gutzwiller, R., Cooke, N. (2019). Bridging Psychology and Engineering to Make Technology Work for People. American Psychologist, 74(3), 394-406.
Chiou, E. K., Lee, J.D., Su, T.* (2019). Negotiated and reciprocal exchange structures in human-agent cooperation. Computers in Human Behavior, 90, 288-297.
Payyanadan, R.P., Gibson, M., Chiou, E., Ghazizadeh, M., Lee, J.D. (2017). Contextual design for driving: Developing a trip-planning tool for older adults. Transportation Research Part F: Traffic Psychology and Behaviour, 46(Part B), 462-476.
Chiou, E. K., & Lee, J. D. (2016). Cooperation in human-agent systems to support resilience: A microworld experiment. Human Factors: The Journal of the Human Factors and Ergonomics Society, 58(6), 846–863.
Asan, O., Chiou, E.,Montague, E.(2015). Quantitative ethnographic study of physician workflow and interactions with electronic health record systems. International Journal of Industrial Ergonomics, 49, 124-130.
Chiou, E. K., Venkatraman, V., Larson, K., Li, Y., Gibson, M., Lee, J. D. (2014). Contextual design: Designing a device for motivated medication management, Ergonomics in Design, 22(1), 8-15. >> Best Article Award, Ergonomics in Design, 2015
Montague, E., Xu, J., Chiou, E. (2014). Shared experiences of technology and trust: An experimental study of physiological compliance between active and passive users in technology mediated collaborative encounters. IEEE Transactions on Human-Machine Systems, 44(5), 614-624.
Hajizadeh, N., Perez-Figueroa, R., Uhler, L., Chiou, E., Perchonok, J., Montague, E. (2013). Identifying design considerations for a shared decision aid for use at the point of outpatient clinical care: An ethnographic study at an inner city clinic. Journal of Participatory Medicine, 5.
Montague, E., Asan. O., Chiou, E. (2013). Organizational and technological correlates of nurses’ trust in a smart IV pump. Computers, Informatics, Nursing, 31(3), 142-149.
CONFERENCES
Holder, E., Huang, L., Chiou, E., Jeon, M., & Lyons, J. B. (2021). Designing for bi-directional transparency in human-AI-robot-teaming. Proceedings of the 65th Human Factors and Ergonomics Society Annual Meeting, 57–61. https://doi.org/10.1177/1071181321651052
Salehi, P.*, Chiou, E. K., Mancenido, M., Mosallanezhad, A., Cohen, M. C., & Shah, A. (2021). Decision deferral in a human-AI joint face-matching task: Effects on human performance and trust. Proceedings of the 65th Human Factors and Ergonomics Society Annual Meeting, 638–642. https://doi.org/10.1177/1071181321651157
Mancenido, M., Salehi, P.*, Chiou, E., Mosallanezhad, A., Shah, A., & Cohen, M. (2021). Challenges of data collection on Mturk: A human-AI joint face-matching task. Proceedings of the 2021 IISE Annual Conference, 6.
Chiou, E., Holder, E., Dolgov, I., McDowell, K., Menthe, L., Roscoe, R., & Zaveri, S. (2020). Human, AI, robot teaming and the future of work: Barriers and opportunities for advancement. Proceedings of the 64th Human Factors and Ergonomics Society Annual Meeting, 62–66. https://doi.org/10.1177/1071181320641018
Burton, A.*, Chiou, E. K., & Gutzwiller, R. S. (2020). A brief literature review on human perceptions of service robots with a focus on healthcare. Proceedings of the 64th Human Factors and Ergonomics Society Annual Meeting, 117–121. https://doi.org/10/gnjn2w
Salehi, P.*, & Chiou, E. K. (2020). Considering a meso-ergonomic factor: Can accountability reduce errors? Proceedings of the 64th Human Factors and Ergonomics Society Annual Meeting, 288–292. https://doi.org/10.1177/1071181320641067
Craig, S. D., Chiou, E. K., & Schroeder, N. L. (2019). The impact of virtual human voice on learner trust. Proceedings of the Human Factors and Ergonomics Society Annual Meeting.
Gutzwiller, R. S., Chiou, E. K., Craig, S. D., Lewis, C. M., Lematta, G. J.*, & Hsiung, C. P.* (2019). Positive bias in the ‘Trust in Automated Systems Survey’? An examination of the Jian et al. (2000) scale. Proceedings of the Human Factors and Ergonomics Society Annual Meeting.
Lematta, G. J.*, Coleman, P. B., Bhatti, S. A., Chiou, E. K., McNeese, N. J., Demir, M., & Cooke, N. J. (2019). Developing human-robot team interdependence in a synthetic task environment. Proceedings of the 10th International Conference on Applied Human Factors and Ergonomics.
McNeese, N., Demir, M., Chiou, E., Cooke, N., & Yanikian, G.* (2019). Understanding the Role of Trust in Human-Autonomy Teaming. Proceedings of the 52nd Hawaii International Conference on System Sciences.
Celmer, N.*, Branaghan, R., Chiou, E. (2018). Trust in Branded Autonomous Vehicles & Performance Expectations: A Theoretical Framework. Proceedings of the Human Factors and Ergonomics Society Annual Meeting.
Salehi, P*., Wilkins, A.*, Chiou, E. K. (2018). Human-Agent Interactions: Does Accountability Matter in Interactive Control. Proceedings of the Human Factors and Ergonomics Society Annual Meeting.
Chiou, E. K., Wooldridge, A. R., Price, M., Mosqueda, E., & Roscoe, R. (2017). The HFES Diversity Committee: Challenges and opportunities for involvement. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 61(1), 498–500.
Salehi, P.*, & Chiou, E. K. (2017). Human-Agent Interruptions: A Systems Perspective. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 61(1), 505–509.
Chiou, E., Lee, J.D. (2015). Beyond reliance and compliance: Human-automation coordination and cooperation. Proceedings of the Human Factors and Ergonomics Society 59th Annual Meeting, Los Angeles, CA, 59(1), 195-199.
BOOKS
EDITED VOLUME
Roscoe, R., Chiou, E., Wooldridge, A. (2019). Advancing Diversity, Inclusion, and Social Justice Through Human Systems Engineering. Boca Raton: CRC Taylor and Francis Group.
PUBLISHED CHAPTERS
Huang, L., Cooke, N. J., Gutzwiller, R. S., Berman, S., Chiou, E. K., Demir, M., & Zhang, W. (2021). Distributed dynamic team trust in human, artificial intelligence, and robot teaming. In C. S. Nam & J. B. Lyons (Eds.), Trust in Human-Robot Interaction (pp. 301–319). Academic Press. https://doi.org/10.1016/B978-0-12-819472-0.00013-7
Montague, E., and Chiou, E. K. (2014) Trust in complex work systems: A focus on information and communication technologies. In P. Hoonakker and C. Korunka (Eda.), The Impact of ICT on Quality of Working Life. Springer Science, 143-152.